Cancellation policy
Here's copy-paste ready content — this one's specifically about how purchase options (one-time vs. subscription) work and how to cancel, distinct from your Refund Policy (which covers the money-back guarantee).
Purchase Options & Cancellation Policy
One-Time Purchase
Choose "One-time purchase" at checkout for a single order with no recurring charges. You'll only be charged once, for the order you place.
Subscribe & Save
Choose "Subscribe & Save" to receive Exovera automatically every 30 days at an extra 15% off, with no long-term commitment.
How billing works:
- Your first charge occurs at checkout
- You'll be automatically charged and shipped a new order every 30 days from your original order date
- You'll receive an email reminder before each upcoming charge
How to Skip, Pause, or Cancel
You're in full control of your subscription at any time:
- Visit [Manage Subscription] and log in with the email used at checkout
- From your account, you can:
- Skip an upcoming delivery
- Pause your subscription temporarily
- Change your bundle size or delivery frequency
- Cancel your subscription entirely
Cancellation deadline: To avoid being charged for an upcoming shipment, cancel or pause at least 48 hours before your next scheduled billing date. Cancellations made after this window will apply starting with the following cycle.
No cancellation fees. Ever. Cancel anytime, no questions asked.
Need help? If you're having trouble managing your subscription, contact us at [support@exovera.vip] and we'll take care of it for you.