FAQ

Frequently Asked Questions

How often should I use Exovera?
Apply 2-3 drops to clean, slightly damp skin morning and night, before your moisturizer.

Is it safe for sensitive skin?
Yes — our formula is gentle and non-irritating, with soothing botanicals like Centella Asiatica. We recommend a patch test before first use.

What's the difference between Exovera and retinol?
Unlike retinol, Exovera's peptide and exosome-inspired formula is designed to be gentle enough for daily use, with no purging, peeling, or sun sensitivity — while still supporting the appearance of firmer, smoother skin.

How long will one bottle last?
At twice-daily use, a 30mL bottle lasts approximately 30 days.

How does the subscription work?
Subscribe & Save delivers your serum every 30 days at an extra 15% off. You can skip, pause, or cancel anytime from your account — no commitments, no cancellation fees.

What if it doesn't work for me?
You're covered by our 60-Day Money-Back Guarantee. If you don't see a visible improvement within 60 days, contact us for a full refund — no returns necessary.

Is Exovera cruelty-free?
Yes, Exovera is 100% cruelty-free and vegan.

When will my order ship?
Orders ship within 24 hours. You'll receive tracking information by email once your order is on its way.

Do you offer free shipping?
Yes — orders $70 and over ship free automatically at checkout.